Qatar Airways has changed my flights leaving me with the option of either taking a later flight from Sydney to Hong Kong on Cathay keeping short layovers there and in Doha but losing 10 kg from my baggage allowance (as Cathay offers 20 kg to economy passengers on that route compared to Qantas’ 30 kg). Or I can stay with Qantas but have nine hour layover in Doha without the provision of a hotel room.

I’ve told my travel agent neither of these options are acceptable as they both materially change the product I bought. I wouldn’t have bought a ticket with either of these conditions.

We’ll see.

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